SyncToy 1.4 and Vista x64 Error (Fixed)

Posted March 27, 2007

If you are receiving the following error when trying to run SyncToy 1.4 on Vista x64:

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: synctoy.exe
Problem Signature 02: 1.4.0.0
Problem Signature 03: 453f990b
Problem Signature 04: SqmManagedWrapper
Problem Signature 05: 1.4.0.0
Problem Signature 06: 453f9909
Problem Signature 07: 8
Problem Signature 08: 38
Problem Signature 09: System.BadImageFormatException
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 3081

Then here is a fix:

  1. Install Microsoft Net Monitor 3.0.
  2. Copy the custsat.dll file from C:\Program Files\Microsoft Network Monitor 3.0\ (or wherever your Net Monitor installation is located).
  3. Paste the file into C:\Users\YourLoginName\AppData\Local\SyncToy\ (or wherever your SyncToy installation is located).

That’s it! Happy Syncing.

Possibly related posts: (automatically generated)

37 Comments so far

  1. Brian A. on April 7, 2007

    THANK YOU SOOO MUCH. THAT WORKED GREAT.

    You saved me alot of time trying to figure this out myself. Keep posting!!

    Thanks,
    Brian A.

  2. joshmouch on April 7, 2007

    Thanks for the positive feedback. :) I was hoping I could help a few people out with this.

  3. Gruff Goat on April 12, 2007

    Fantastic. Appreciate the posted info. Works for Win XP (x64) also.

  4. Will on May 23, 2007

    Frickin brilliant!

  5. Zeke on May 25, 2007

    Yes, now it works under Vista Ultimate x64!!

    Thanks a lot for your help!

  6. surfgrommet on June 12, 2007

    also tested on Vista Ultimate x64…

    well done.. I won’t ask how you worked it out

    thank you

  7. Zeqe on June 27, 2007

    On Vista Enterprise x64 the trick did it, it really saved my day!

    Thanks!

  8. deltanova on July 9, 2007

    Thankyou! (It wasn’t just me after all.)

  9. mark on July 10, 2007

    It works perfect with vista x64 now. If only microsoft would fix this, thanks for the help!

  10. Ben on July 25, 2007

    Nice fix - as others have noted, This fixes it on Vista Ultimate x64

  11. David - Hawaii on July 31, 2007

    You da man!

  12. WildHeart on August 28, 2007

    Hard to express my gratitude in words…

  13. Georg Wickenhauser on September 5, 2007

    WHOW!!!

    Thank you very much!!!

    greetings,
    GW

  14. M&M on September 19, 2007

    Thank you very much for this fix.

    I have been a synctoy user for a while now and since I have gotten a 64-bit workstation, I have been unable to use this tool.

    M&M

  15. Carlo on September 19, 2007

    Works like a charm, thanks a lot!!! :-)

  16. A developer's strayings : SyncToy not working on Vista x64? on September 19, 2007

    [...] it, too ); anyway before even opening WinDbg, a research on the Internet brought me to this blog: http://joshmouch.wordpress.com/2007/03/27/synctoy-14-and-vista-x64-error-fixed/. I tried, and it works like a charm! Wonderful, thanks a lot [...]

  17. MSDN Blog Postings » SyncToy not working on Vista x64? on September 19, 2007

    [...] it, too ); anyway before even opening WinDbg, a research on the Internet brought me to this blog: http://joshmouch.wordpress.com/2007/03/27/synctoy-14-and-vista-x64-error-fixed/. I tried, and it works like a charm! Wonderful, thanks a lot [...]

  18. Eric on September 24, 2007

    Thanks, sync toy now works in Vista x64, when I replaced the cutsat.dll file.
    Excellent program, I can’t believe that Microsoft did such a poor job testing it in x64.

  19. Stevo on October 28, 2007

    Thank you for showing the world how to correct yet another of Microsoft’s mistakes.

  20. Jeff_H on November 16, 2007

    Happily reporting that the NetMon 3.1 custsat.dll fixes the issue on XP SP2 X64 as well.

    I used the X64 version of NetMon, available at:

    http://www.microsoft.com/downloads/details.aspx?familyid=18b1d59d-f4d8-4213-8d17-2f6dde7d7aac&displaylang=en

    As an FYI - Default location of the file being replaced is:

    C:\Documents and Settings\\Local Settings\Application Data\SyncToy

  21. SpecialK on December 5, 2007

    Tested and working on Server 2003 x64 as well.

    Thanks man.

  22. TSells on December 9, 2007

    Great - Using it with Win XP Pro and now with Vista Ultimate. Great tool and a great fix.

  23. Idetrorce on December 15, 2007

    very interesting, but I don’t agree with you
    Idetrorce

  24. jdharms on January 14, 2008

    Works if you want to sync with a local drive, but it still crashes when you try to sync to a network location. Never had this problem when I ran 32bit Vista.

  25. JuMz on January 15, 2008

    Nice tip. Worked on Windows Server 2003 x64.

  26. Chris on January 15, 2008

    Lemme add to the positive feedback on this advice - it’s folks like you that keep me sane!

  27. Kleajmp on January 21, 2008

    Thank you very much!

    One of the few good working applications M$ had,
    saved thanks to you!

  28. annearkee on January 31, 2008

    Brilliant! Thanks, W2K3 Ent SP2 x64.

  29. Matthew Carter on February 6, 2008

    WORKS LIKE A CHARM!

    I have Microsoft Windows XP SP2 x64 and it worked! Thank you.

  30. zed on February 16, 2008

    Thanks

  31. skidu on February 18, 2008

    ah great tip, thanks a lot :)

  32. Marty on March 10, 2008

    You’re a legend. Thank you very much.

  33. Matthew Chitty’s Blog » Vista x64 Business Review - Humor, jokes, 3D, Animation, Multimeda, R/C, Golf, Portfolio, Tutorials on March 19, 2008

    [...] SyncToy from Microsoft does not work on x64 bit vista but there is a work around that I found here. [...]

  34. Siva Folsom on April 4, 2008

    Josh,

    Awesome!! Frigging Brilliant. Microsoft needs to hire you to fix their S?it.

  35. justin on April 16, 2008

    thanks mate. worked great on server 2003 x64 as well! :)

  36. Robert on April 27, 2008

    Worked great thanks for the help!

  37. Gaz on May 5, 2008

    Superb, saved me loads of time and hassle finding another solution. Great work.

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